Mandatory Unboxing Video

A 360-degree unboxing video is compulsory for any damage, defect, or incorrect product claim.

The video must be continuous from opening the sealed package till the end, without edits, cuts, or filters.

Claims without valid video proof will be rejected immediately.

Damage caused after delivery or by customer handling is not eligible.

Refund Policy

Refund requests must be raised within 24 hours of delivery only if the product is incorrect or defective.

Approved refunds will be credited within 4 business days after product verification.

Replacement Policy

Replacement requests must be raised within 24 hours of delivery for incorrect or defective items.

Contact:

📧 [email protected]

📞 +91-9188333331 (only WhatsApp)

(Subject to unboxing video verification)

Damages & Issues

Inspect the product immediately upon delivery and report any issue without delay. All claims are handled strictly under the unboxing video policy.

Product Variation

Minor color or appearance variations due to lighting, photography, or stock availability are normal and not considered defects.

Invalid Return Reasons

Change of mind or no longer wanting the product is not accepted.

Once an order is placed, it forms a legally binding purchase agreement.

Non-Returnable Items

Perishable goods, customized items, personal care products, hazardous materials, sale items, and gift cards are non-returnable.

Cancellation Policy

Orders can be cancelled only before shipment.

Once dispatched, cancellation is strictly not allowed, as order processing, shipping, and billing are fully automated and irreversible.