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Thank you for choosing our products.

[(SECTION 1)For Return/Claim:-An 360 degree unboxing video is mandatory to claim any damage to the products purchased(No edits-cuts-filters)].

To qualify and be accepted for a return or exchange, an unboxing video is mandatory to claim any damage to the products purchased. Without providing a full video proof (from opening the seal of the package till the end without any edits, cuts, or filters), the return request shall be declined immediately. Any product damaging at your hands cannot be accepted for refund. If approved for return, ensure the product is in its original condition and accompanied by all original packaging, including the boxes. Once your product for return is received, allow 3 business days for the refunds to be credited back to your bank used for purchase.

Refund and Replacement Policy:

We value your satisfaction and strive to provide the best quality products. In the event that the product delivered from our end is incorrect or defective, you can request a refund within 24 hours of delivery.Under (SECTION 1)

Replacement Policy:

You can request a replacement within 24 hours from the date of delivery, provided that the product is either incorrect or defective. We are committed to ensuring that you receive the product you ordered in the best condition. To initiate a replacement, kindly follow the steps outlined in our email or WhatsApp communication. ([email protected]

+91-9188333331).Under (SECTION 1).

Product Variation Notice:

We would like to draw your attention to the fact that in some instances, there might be a slight variance between the product as seen in videos, on our website, and the actual product you receive. This variation could be due to differences in lighting and photographic angles during the creation of visuals. Rest assured, we strive to provide accurate representations of our products to the best of our ability.

Thank you for choosing our products, and we appreciate your understanding of our policies. Your satisfaction is our priority, and we are here to ensure a positive shopping experience for you.

Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.Under (SECTION 1)

Invalid reasons:

Buyer no longer wants the items - this is the most common example which we cannot honor if we want to continue offering great value at papayMart.com. The buyer should make sure he or she wants to buy the items before submitting an order, not after. The buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Product colour may vary depending on the stock availability

Exceptions / non-returnable items:

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.